Contact

Contact Information

Effective Date: August 9, 2026

Solvenia provides the following contact information for customers who need assistance with orders, products, shipping, returns, refunds, exchanges, payments, or general questions about our online store.

Business Information

Store Name: solvenia

Store Type: General Store

Website: solvenia.shop

Business Address: 11328 Linden Depot Rd, San Antonio, FL 33576, United States

Phone: +1 724-321-7290

Email: contact@solvenia.shop

Business Address

Our business address is:

11328 Linden Depot Rd, San Antonio, FL 33576, United States

The business address may be used for business-related correspondence and customer inquiries. Customers should contact us before sending any product, return, or other package to this address.

Customer Support Phone

+1 724-321-7290

Customers may contact us by phone regarding questions about orders, products, shipping, returns, refunds, exchanges, payments, or other matters related to our services.

Customer Support Email

contact@solvenia.shop

Customers may contact us by email regarding orders, products, shipping, returns, refunds, exchanges, payments, or general questions about our store.

Order Support

When contacting us about an existing order, please provide your order number and the email address used during checkout whenever possible.

Providing accurate order information helps us identify the relevant transaction and respond more efficiently.

Shipping Questions

For questions about shipping, order processing, tracking information, delivery delays, incorrect addresses, missing packages, or damaged shipments, please contact us using the phone number or email address listed above.

Returns and Refunds

For return, exchange, or refund requests, customers should contact us before sending a product back.

Our customer support team can provide the applicable return instructions and, where eligible, a return shipping label.

Payment Questions

For questions concerning an order payment or checkout issue, customers may contact us using the information provided above.

Payments may be processed through available payment services, including Shopify Payments, credit and debit cards, PayPal, Apple Pay, Google Pay, and Shop Pay.

General Questions

Customers may contact solvenia for general questions about our products, website, store policies, orders, shipping, returns, refunds, exchanges, or other services.

Contact Us

Address: 11328 Linden Depot Rd, San Antonio, FL 33576, United States