Privacy policy
Privacy Policy
Effective Date: August 9, 2026
Solvenia ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, place an order, contact us, or otherwise interact with our services.
Business Information
Store Name: Solvenia
Store Type: General Store
Website: solvenia.shop
Business Address: 11328 Linden Depot Rd, San Antonio, FL 33576, United States
Phone: +1 724-321-7290
Email: contact@solvenia.shop
Information We Collect
Information You Provide Directly
We may collect information that you voluntarily provide, including:
- Full name
- Billing address
- Shipping address
- Email address
- Phone number
- Order and transaction information
- Customer service communications
- Information submitted through forms on our website
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device information
- Operating system
- Date and time of visits
- Pages viewed and browsing activity
- Referring websites and links
- Cookie and tracking technology information
How We Use Your Information
We may use personal information to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations and shipping updates
- Process payments securely
- Prevent fraud and unauthorized transactions
- Improve our products, services, and website functionality
- Respond to customer inquiries
- Comply with legal obligations
- Maintain business records
Sharing of Personal Information
We do not sell personal information to third parties.
We may share information with trusted service providers when necessary to operate our business, including payment processors, shipping providers, analytics providers, fraud prevention services, Shopify, and professional advisors when required by law.
Shopify and Service Providers
Our online store is operated using Shopify. Information necessary to provide our services may be processed through Shopify and other service providers that support website operation, checkout, payment processing, order fulfillment, shipping, security, analytics, and customer service.
These service providers may process personal information according to their own privacy practices and applicable legal requirements.
Payment Information
Payments may be processed through Shopify Payments, PayPal, Apple Pay, Google Pay, Shop Pay, or other payment methods made available during checkout.
Payment information may be processed directly by the applicable payment provider. We do not request that customers send complete payment card numbers or security codes to us by email or other unsecured communication.
Behavioral Advertising
We may use information about your interaction with our website to help provide relevant advertising and marketing communications.
You may manage advertising preferences through:
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve functionality, analyze website traffic, remember preferences, support checkout functionality, and enhance the shopping experience.
Cookies may also be used by Shopify, analytics providers, advertising services, and other third-party services that support our website.
You can manage or disable certain cookies through your browser settings. Disabling cookies may affect some website or checkout functionality.
Your Rights
Depending on your location and applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of personal information
- Restrict certain processing activities
- Object to certain uses of information
- Request data portability where applicable
- Withdraw consent where processing is based on consent
Requests may be subject to applicable legal requirements, identity verification, and other lawful limitations.
Data Retention
We retain personal information only as long as necessary to provide services, complete transactions, maintain records, comply with legal obligations, resolve disputes, prevent fraud, and enforce agreements.
The length of time information is retained may vary depending on the type of information and the purpose for which it was collected.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to help protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Children's Privacy
Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children.
If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.
International Data Transfers
Information may be processed and stored in locations where our service providers operate. Appropriate safeguards will be applied where required by applicable law.
Do Not Track Signals
Because there is currently no uniform industry standard for responding to Do Not Track signals, our website may not respond differently when such signals are received.
Third-Party Links
Our website may contain links to third-party websites, services, or platforms. These third-party websites operate independently and may have their own privacy policies and practices.
We are not responsible for the privacy practices, content, security, or policies of third-party websites.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, business practices, technology, or applicable legal requirements.
Any changes will be posted on this page together with the updated effective date.
Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, you can contact solvenia using the information below:
Address: 11328 Linden Depot Rd, San Antonio, FL 33576, United States
Phone: +1 724-321-7290
Email: contact@solvenia.shop
Last Updated: August 9, 2026