Contact information
Contact Information
Effective Date: August 9, 2026
Solvenia provides the following contact information for customers who need assistance with orders, products, shipping, returns, refunds, exchanges, payments, or general questions about our online store.
Business Information
Store Name: solvenia
Store Type: General Store
Website: solvenia.shop
Business Address: 11328 Linden Depot Rd, San Antonio, FL 33576, United States
Phone: +1 724-321-7290
Email: contact@solvenia.shop
Business Address
Our business address is:
11328 Linden Depot Rd, San Antonio, FL 33576, United States
The business address may be used for business-related correspondence and customer inquiries. Customers should contact us before sending any product, return, or other package to this address.
Customer Support Phone
Customers may contact us by phone regarding questions about orders, products, shipping, returns, refunds, exchanges, payments, or other matters related to our services.
Customer Support Email
Customers may contact us by email regarding orders, products, shipping, returns, refunds, exchanges, payments, or general questions about our store.
Order Support
When contacting us about an existing order, please provide your order number and the email address used during checkout whenever possible.
Providing accurate order information helps us identify the relevant transaction and respond more efficiently.
Shipping Questions
For questions about shipping, order processing, tracking information, delivery delays, incorrect addresses, missing packages, or damaged shipments, please contact us using the phone number or email address listed above.
Returns and Refunds
For return, exchange, or refund requests, customers should contact us before sending a product back.
Our customer support team can provide the applicable return instructions and, where eligible, a return shipping label.
Payment Questions
For questions concerning an order payment or checkout issue, customers may contact us using the information provided above.
Payments may be processed through available payment services, including Shopify Payments, credit and debit cards, PayPal, Apple Pay, Google Pay, and Shop Pay.
General Questions
Customers may contact solvenia for general questions about our products, website, store policies, orders, shipping, returns, refunds, exchanges, or other services.
Contact Us
Address: 11328 Linden Depot Rd, San Antonio, FL 33576, United States
Phone: +1 724-321-7290
Email: contact@solvenia.shop
Last Updated: August 9, 2026