Terms of Service

Effective Date: August 9, 2026

These Terms of Service ("Terms") govern your access to and use of the solvenia website and your purchase of products through our online store. By accessing our website or placing an order, you agree to these Terms. If you do not agree with these Terms, please do not use our website or place an order.

Business Information

Store Name: solvenia

Store Type: General Store

Website: solvenia.shop

Business Address: 11328 Linden Depot Rd, San Antonio, FL 33576, United States

Phone: +1 724-321-7290

Email: contact@solvenia.shop

Use of Our Website

You may use our website for lawful purposes and in accordance with these Terms.

You agree not to use the website for unlawful activities, fraudulent transactions, unauthorized access, interference with website operation, or any activity that could damage or disrupt our services.

Products and Product Information

We make reasonable efforts to provide accurate information about products available through our website, including descriptions, specifications, prices, and images.

Product appearance may vary depending on your device, screen settings, lighting, or other factors.

Product availability may change without prior notice.

Prices and Currency

Product prices are displayed in United States Dollars (USD), unless otherwise clearly stated during checkout.

We make reasonable efforts to keep pricing information accurate. If an obvious pricing or listing error occurs, we may contact the customer before processing the order to confirm whether the customer wishes to proceed at the correct price or cancel the order.

Orders

When you place an order, you are submitting a request to purchase the selected products at the price and under the terms displayed during checkout.

An order confirmation may be sent after the order has been successfully submitted and payment has been authorized.

Receipt of an order confirmation does not prevent us from canceling an order when necessary due to circumstances such as payment issues, suspected fraud, product availability, pricing errors, or other legitimate reasons.

Payment

Available payment methods may include:

• Shopify Payments
• Credit cards
• Debit cards
• PayPal
• Apple Pay
• Google Pay
• Shop Pay

All payments are subject to authorization by the applicable payment provider, card issuer, bank, or financial institution.

Checkout Information

Customers are responsible for providing accurate and complete information during checkout, including their name, billing information, shipping address, email address, and phone number where required.

Incorrect or incomplete information may cause an order to be delayed or prevent successful delivery.

Shipping

We currently provide shipping within the United States.

Our standard shipping terms are:

• Order cut-off time: 5:00 PM
• Handling time: 1–2 business days
• Estimated delivery time: 5–8 business days
• Standard U.S. shipping: Free

Delivery estimates are estimates rather than guaranteed delivery dates. Actual delivery times may vary due to carrier delays, weather, holidays, transportation conditions, or other circumstances outside our reasonable control.

Returns, Exchanges, and Refunds

Returns are accepted for eligible defective and non-defective products within 30 days from delivery, subject to the conditions described in our Return and Refund Policy.

Eligible returned products must generally be new, unused, and in their original packaging.

Eligible exchanges are also accepted in accordance with our Return and Refund Policy.

Eligible U.S. returns qualify for free return shipping and a return label provided free of charge.

Approved refunds are issued to the original payment method after the returned product has been received and inspected. Refund processing generally takes 5–7 business days after approval.

Order Cancellation

If you wish to cancel an order, contact us as soon as possible.

We will make reasonable efforts to accommodate cancellation requests when an order has not yet entered processing or shipment.

Once an order has been processed or shipped, cancellation may no longer be possible and the applicable return procedure may apply.

Intellectual Property

Unless otherwise stated, content available on our website, including text, graphics, logos, images, page layouts, and other materials, is owned by or used by solvenia with appropriate rights.

You may not reproduce, distribute, modify, publish, transmit, or commercially exploit website content without appropriate authorization, except where permitted by applicable law.

Third-Party Services

Our website may use third-party services to support functions such as website hosting, payment processing, analytics, advertising, fraud prevention, shipping, and customer service.

Third-party services may have their own terms and privacy policies that apply to your use of those services.

Links to Third-Party Websites

Our website may contain links to third-party websites or services. These links are provided for convenience and do not mean that solvenia controls or endorses those third-party websites.

We are not responsible for the content, availability, security, or policies of third-party websites.

Privacy

Personal information collected through our website and checkout process is handled according to our Privacy Policy.

Disclaimer

Our website and services are provided on an as-available basis. We make reasonable efforts to keep our website information accurate and available, but we do not guarantee that the website will always be uninterrupted, error-free, or available at all times.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

Limitation of Liability

To the extent permitted by applicable law, solvenia will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or services.

Nothing in these Terms limits liability or consumer rights where such limitation is prohibited by applicable law.

Changes to These Terms

We may update these Terms of Service periodically to reflect changes to our business, website, services, or applicable legal requirements.

Updated Terms will be posted on this page together with the revised effective date. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by law.

Governing Law

These Terms are subject to applicable laws governing the relationship between solvenia and its customers. Nothing in these Terms is intended to remove or restrict mandatory consumer protections that apply to you under applicable law.

Contact Us

If you have questions about these Terms of Service, an order, a product, or our services, please contact solvenia using the information below.

Address: 11328 Linden Depot Rd, San Antonio, FL 33576, United States

Phone: +1 724-321-7290

Email: contact@solvenia.shop

Last Updated: August 9, 2026